Terms of Use

(version 2023-08.1)

  1. Definitions
    1. (Main) tenant: a natural person or legal entity who enters into a rental agreement with the landlord with regard to a holiday home.
    2. Co-tenant: the person who stays in the holiday home together with the (main) tenant.
    3. Landlord: the natural or legal person who rents out the holiday home to the tenant.
    4. The agreement: the rental agreement between the landlord and the (main) tenant.
    5. The rental conditions: the present rental conditions used by the lessor.
    6. Easy Leisure: trade name of the private limited company “Sirrapa Vastgoed BV”, which mediates in the conclusion of the rental agreement between the lessor and the lessee with regard to the holiday home, and also acts as the lessor's authorized representative in the cases mentioned below.
    7. The website: the website of Easy Leisure with internet address www.easyleisure.nl

  2. Applicability of rental conditions
    1. The rental conditions apply to the agreement, as well as to all offers, quotations, agreements with and services of the lessor, unless the parties expressly agree otherwise.
    2. If this is reasonably possible, the rental conditions will be made available to the (main) tenant before or at the conclusion of the agreement. Insofar as the rental agreement is concluded through the mediation of Easy Leisure, the rental conditions will be handed over to the tenant by Easy Leisure on behalf of the lessor.

  3. Agreement
    1. The agreement is concluded between the lessor and the lessee.
    2. If the agreement is concluded through the mediation of Easy Leisure and via the website, the agreement is concluded by submitting the booking order on the Easy Leisure website. If the agreement is concluded by mediation by Easy Leisure by telephone, the agreement is concluded at the time when the booking order is given to Easy Leisure by the tenant by telephone. Easy Leisure confirms a booking via the website by e-mail no later than 24 hours after the booking order. Other bookings will be confirmed by Easy Leisure as soon as possible.
    3. If the confirmation contains inaccuracies, the tenant must report this to Easy Leisure within two working days after the reservation.
    4. Easy Leisure is entitled on behalf of the lessor to refuse a booking in connection with the (youthful) age and the size of a group of tenants. In such a case, further conditions may also be imposed, such as payment of a deposit.
    5. The legal right of withdrawal (cooling off period) does not apply to the agreement.

  4. Cancellation
    1. The (main) tenant is entitled to cancel a booking in writing, free of charge, in the following cases:
      1. Within seven working days after the booking, unless the stay in the accommodation starts within one month after the booking;
      2. From seven days before the start of the stay, in the following case:
        1. When there is a lockdown in the country in which the holiday home is located and the tenant cannot reach the holiday home for that reason or is not allowed to stay there. The tenant is not entitled to cancellation on this ground if there is a lockdown, but there are substantial exceptions to that lockdown for people who are willing to make use of public health precautions, such as vaccination and cooperation to a test.
      3. In all other cases, the tenant is only entitled to written cancellation against payment of the following cancellation costs:
        1. In case of cancellation up to 30 days before the start of the stay: 50% of the rent;
        2. In case of cancellation within 14 days before the start of the stay: 100% of the rent;
    2. Rebooking up to 27 days before arrival is free of charge.
    3. The cancellation of a booking by the (main) tenant also counts as cancellation for co-tenants;
    4. A cancellation made on a Saturday or Sunday or on a public holiday applicable in the Netherlands will be deemed to have been made on the next working day applicable in the Netherlands;
    5. A request to cancel the agreement as referred to in paragraphs 1 to 5 must be addressed to Easy Leisure, which will process the request on behalf of the lessor.
  1. Rent and payment
    1. The landlord has authorized Easy Leisure to collect the rent on his or her behalf.
    2. Unless otherwise agreed, the rent is:
      • based on the amount of the rental price of the holiday home applicable during the confirmation;
      • including sales tax;
      • including costs explicitly stated on the website in the description of the holiday home;
      • excluding booking costs;
      • excluding tourist tax;
      • excluding deposit and any additional costs for additional supplies and services, including, for example, (final) cleaning costs, bed linen and parking costs. These will be collected on the spot, unless agreed otherwise;
    3. The (main) tenant must pay 30% of the rent within eight calendar days of the date of the booking confirmation by deposit or transfer to the bank or giro account stated on the confirmation.
    4. The remaining rent must be paid to Easy Leisure no later than six weeks before the start of the rental period on the basis of Article 5.3 above. stated manner.
    5. For bookings made within six weeks before the start of the rental period, the entire rental amount must be paid within five days after the date of the confirmation to the above under Article 5.4. stated manner.
    6. For bookings made within ten calendar days before the start of the rental period, the entire rental sum must be transferred by urgent transfer to the above under Article 5.4. stated manner. The rent must in any case be credited to the bank or giro account as stated in the confirmation no later than 3 days before the start of the rental period.
    7. If the agreed payment term is exceeded, the (main) tenant will be in default from the day that term has expired, without any further notice of default being required from Easy Leisure. From that moment onwards, the tenant owes the statutory interest.
    8. As soon as the tenant is in default, Easy Leisure is entitled to cancel the agreement on behalf of the landlord. In that case, the renter owes the cancellation costs as described in 4.2.
    9. If the tenant does not pay after being demanded to pay, extrajudicial collection costs will be due. These amount to 15% on the invoiced amount up to € 2,500.00, 10% on the subsequent € 2,500.00 and 5% on the next € 5,000.00 with a minimum of € 40.00, or at least the applicable minimum under the Standardization of Extrajudicial Collection Costs Act.

  2. Pets
    It is not allowed to bring pets into the chalets. Exceptions are stated on the website of the relevant property. If you bring a pet and do not report this to Easy Leisure, your pet may be refused. The resulting costs are for the account of the tenant.

  3. Parking
    1. Parking in the various parking garages is only permitted in the rented/corresponding spaces, which are clearly indicated by name and number.
    2. The landlord is not responsible for damage to your car in the parking garages.
    3. Wrongly parked cars will be towed away.

  4. House rules (garbage, smoking, cleaning, etc.)
    1. Insofar as there are internal regulations in the home, the provisions of these regulations must be complied with without exception. You will find a copy of the applicable house rules in the holiday home.
    2. Household waste. You are expected to dispose of household waste, bottles, paper, etc. yourself.
    3. You must leave the kitchen (including oven and dishwasher) clean.
    4. Smoking is not allowed in the houses.
    5. Frying with fat in and around the house is not allowed, damage caused by this will be recovered directly from the tenant and must be paid on the spot.
    6. Damage caused by lighting candles will be recovered directly from the tenant and must be paid on the spot.
    7. Lighting fireworks around the house is not allowed, damage caused by this will be recovered directly from the tenant and must be paid on the spot.
    8. The lessor is not liable for any internet connection becoming inoperative.
    9. It is not allowed to charge electric cars (EV) and plug-in hybrid vehicles (PHEV) from a socket in the accommodation. In the event of a violation, the resulting electricity costs will be recovered from the tenant.

  5. Liability tenant(s)
    The (main) tenant is liable towards the landlord for all loss and/or damage that arises for the landlord during the rental period of the holiday home as a result of the stay, regardless of whether this damage was caused by acts or omissions of the (main) tenant and/or co-tenants, or by third parties who are in the holiday home through their actions, or by any animal or item they have in their possession.

  6. Complaints and liability
    1. Defects in the holiday home discovered by the tenant must be reported to the manager and Easy Leisure immediately and within 24 hours after the occurrence or discovery thereof.
    2. If the defect concerns a property or condition of the holiday home that cannot be attributed to the tenant, as a result of which the holiday home does not provide the tenant with the enjoyment that he or she could expect under the agreement, the lessor is obliged to repair the defect. The tenant must always give the landlord the opportunity to repair any defects.
    3. If, in the opinion of the tenant, the complaint is not adequately resolved by the landlord, Easy Leisure will, in a situation as referred to in Article 10.2, contact the landlord and mediate between the tenant and the landlord in order to try to find a solution. Easy Leisure can also make a financial arrangement with the tenant on behalf of the landlord. The provisions of this paragraph are expressly an obligation of effort on the part of Easy Leisure.
    4. If no amicable solution to the complaint is reached, Easy Leisure will, insofar as this has not already happened, at the request of the tenant, make the available data of the lessor known to him in order to give the tenant the opportunity to make a to file any claim against the lessor.
    5. The lessor is only liable for direct damage. Furthermore, the liability is limited to the amount paid out by the lessor's insurer, increased by the deductible, except in the case of intent or deliberate recklessness on the part of the lessor.
    6. Contrary to the foregoing, the landlord is not liable insofar as the tenant has been able to recover any damage under an insurance policy, such as travel insurance or cancellation insurance.
    7. In the event that the lessor is not insured or the insurer does not pay out, the liability of the lessor is limited to a maximum of three times the travel sum, unless there is intent or gross negligence on the part of the lessor.

  7. Lost and found
    €20.00 will be charged for returning lost and found items.

  8. Termination of the agreement
    1. The landlord is entitled to terminate the agreement immediately in writing or by e-mail and to demand immediate evacuation of the holiday home if the tenant seriously neglects his duty of care for the holiday home, if he has more or other persons and/or animals in the holiday home than permitted under the agreement, or if he causes damage to the holiday home, if he causes a nuisance, or otherwise fails to fulfill his obligations as a good tenant. In such a case, the tenant is not entitled to a refund of (part of) the rent, and the tenant is obliged to compensate the damage suffered by the landlord as a result of the acts or omissions of the tenant.
    2. If the landlord cannot deliver the holiday home due to circumstances that cannot be attributed to him, the landlord is entitled to dissolve the agreement. In that case, the renter will receive a refund of his rent, but is not entitled to any compensation for costs or damage. In such a case, the landlord will make every effort to offer the tenant an alternative that is as equivalent as possible for the same or a different period.
    3. The landlord can be represented by Easy Leisure in the implementation of the rights and obligations under paragraphs 11.2 and 11.3
      .
  9. Final Provisions
    1. The tenant is not permitted to sublet the holiday home or otherwise allow it to be used or made available to third parties.
    2. If the landlord in any case does not invoke any provision of the general terms and conditions, or deviates from them, this does not mean that he will no longer be able to invoke these general terms and conditions in the following cases.
    3. Only Dutch law applies to all offers, agreements and the implementation thereof, to which these rental conditions relate in whole or in part.